Contents

  1. Frontmatter
    1. Cover
    2. Title page
    3. Copyright
  2. Acknowledgements
  3. Introduction
  4. Who this playbook is for
  5. Definitions and terminology
  6. Users
  7. Identifying platforms
  8. Designing for self-service
  9. Data infrastructure, APIs and open standards
  10. Working across silos
  11. Funding and operations
  12. Adoption
  13. Designing services on top of platforms
  14. Measuring and monitoring
  15. Reuse
  16. Identity, trust and consent
  17. Transparency, accountability and governance
  18. Explaining Government as a Platform