Contents

  1. Frontmatter
    1. Cover
    2. Title page
    3. Acknowledgements
  2. Introduction
  3. Who this playbook is for
  4. Definitions and terminology
  5. Users
  6. Identifying platforms
  7. Designing for self-service
  8. Data infrastructure, APIs and open standards
  9. Working across silos
  10. Funding and operations
  11. Adoption
  12. Designing services on top of platforms
  13. Measuring and monitoring
  14. Reuse
  15. Identity, trust and consent
  16. Transparency, accountability and governance
  17. Explaining Government as a Platform